job description
Join Jollibee Foods Corporation as a Management Trainee in the vibrant and dynamic region of Bali, Indonesia! This is a unique opportunity to kickstart your career in the hospitality and food service industry with one of the most recognized and beloved brands in Southeast Asia.
As a Management Trainee, you will play a pivotal role in ensuring food safety, sanitation, and cleanliness standards while gaining hands-on experience in store operations management. You will work closely with seasoned professionals, learning the ins and outs of running a successful food service establishment. This program is designed to groom future leaders who are passionate about customer service, operational excellence, and team leadership.
Bali’s thriving tourism and hospitality sector offers an unparalleled environment for growth, where you can develop your skills while contributing to a brand that brings joy to millions. If you are a driven, detail-oriented, and customer-focused individual, this is your chance to build a rewarding career with Jollibee!
Responsibility
- Ensure strict compliance with food safety, sanitation, and cleanliness standards in accordance with company and regulatory guidelines.
- Assist in the daily operations of the store, including inventory management, staff scheduling, and customer service.
- Monitor and maintain quality control across all food preparation and service processes.
- Train and supervise staff to uphold company standards and deliver exceptional customer experiences.
- Conduct regular inspections and audits to identify areas for improvement in hygiene and operational efficiency.
- Collaborate with the management team to implement process improvements and innovative solutions.
- Handle customer inquiries and resolve complaints professionally to ensure high satisfaction levels.
- Prepare and submit daily, weekly, and monthly reports on store performance, incidents, and compliance.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Fresh graduates are encouraged to apply; prior experience in food service or retail is a plus.
- Strong leadership, communication, and interpersonal skills.
- High attention to detail and organizational abilities.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Knowledge of food safety regulations and HACCP standards is advantageous.
- Willingness to work flexible hours, including weekends and holidays.
- Passion for the hospitality industry and a commitment to delivering excellence.