job description
Are you a driven and ambitious individual looking to kickstart your career in the dynamic world of hospitality and tourism? BreadTalk is excited to offer a Management Trainee position in the beautiful regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is a unique opportunity to gain hands-on experience and develop leadership skills in a fast-paced, customer-centric environment.
As a Management Trainee, you will be immersed in various aspects of our operations, from customer service to team management, ensuring you build a strong foundation for a successful career. You will work closely with experienced professionals who will mentor and guide you through your journey. If you are passionate about hospitality, eager to learn, and ready to take on new challenges, we want to hear from you!
Join BreadTalk and be part of a team that values innovation, excellence, and customer satisfaction. Apply now and take the first step towards a rewarding career in hospitality and tourism!
Responsibility
- Assist in the daily operations of the store, ensuring smooth and efficient service delivery.
- Support the management team in supervising and training staff to maintain high standards of customer service.
- Participate in inventory management, including stock control and ordering supplies.
- Help develop and implement strategies to enhance customer experience and increase sales.
- Assist in resolving customer complaints and ensuring customer satisfaction.
- Contribute to the planning and execution of promotional events and marketing campaigns.
- Monitor and report on store performance, providing insights and recommendations for improvement.
- Ensure compliance with company policies, health and safety regulations, and quality standards.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of customer service principles and practices.
- Willingness to learn and adapt to new challenges.
- Proficiency in Microsoft Office and basic computer skills.
- Ability to work flexible hours, including weekends and holidays.
- Passion for the hospitality industry and a commitment to delivering exceptional service.