job description
Join Jollibee Foods Corporation as a Management Trainee and embark on a rewarding career in the dynamic world of hospitality and tourism. This role offers a unique opportunity to develop leadership skills while ensuring the highest standards of food safety, sanitation, and operational excellence. Based in the vibrant regions of Bali, you will play a pivotal role in maintaining the brand's reputation for quality and customer satisfaction.
As a Management Trainee, you will receive comprehensive training and mentorship to prepare you for future leadership positions within the company. You will work closely with experienced managers to learn the ins and outs of store operations, team management, and customer service. This role is perfect for ambitious individuals who are passionate about the hospitality industry and eager to grow their careers with a globally recognized brand.
If you are a motivated self-starter with a keen eye for detail and a commitment to excellence, we invite you to apply and take the first step towards a fulfilling career with Jollibee Foods Corporation.
Responsibility
- Ensure compliance with food safety, sanitation, and cleanliness standards in accordance with company policies and local regulations.
- Oversee daily store operations, including inventory management, staff scheduling, and customer service.
- Assist in training and developing store staff to maintain high levels of performance and customer satisfaction.
- Monitor and analyze store performance metrics, identifying areas for improvement and implementing corrective actions.
- Collaborate with the management team to develop and execute strategies for increasing sales and enhancing the customer experience.
- Conduct regular inspections and audits to ensure adherence to operational standards and procedures.
- Handle customer inquiries and complaints professionally, ensuring timely and satisfactory resolution.
- Participate in ongoing training and development programs to enhance leadership and management skills.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Detail-oriented with a commitment to maintaining high standards of quality and safety.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of food safety and sanitation practices.
- Willingness to relocate and work in various locations within Bali.
- Fresh graduates are encouraged to apply; prior experience in the hospitality industry is a plus.