job description
Join Diebold as a Maintenance and Support Engineer in the vibrant heart of Bali! We are seeking a skilled professional to ensure the seamless operation and maintenance of our cutting-edge systems and infrastructure. This role is perfect for individuals with a passion for problem-solving, technical expertise, and a commitment to delivering exceptional service.
As part of our dynamic team, you will play a pivotal role in maintaining, troubleshooting, and optimizing our systems to meet the highest standards of reliability and performance. Baliâs unique environment offers an inspiring backdrop for innovation and collaboration, making this an exciting opportunity for career growth.
If you have a minimum of 2-4 years of relevant experience in Maintenance and Support Engineeringâor an equivalent combination of education and hands-on experienceâwe want to hear from you. This is your chance to contribute to a global leader in technology solutions while enjoying the unparalleled lifestyle of Bali.
Responsibility
- Perform preventive and corrective maintenance on hardware, software, and network systems to ensure optimal performance.
- Diagnose and resolve technical issues efficiently, minimizing downtime and disruptions.
- Monitor system performance and implement proactive improvements to enhance reliability and efficiency.
- Collaborate with cross-functional teams to deploy, configure, and upgrade systems and applications.
- Document all maintenance activities, issues, and resolutions in a detailed and organized manner.
- Provide technical support and guidance to end-users and internal teams as needed.
- Stay updated with the latest industry trends, technologies, and best practices in maintenance and support engineering.
- Ensure compliance with company policies, safety standards, and regulatory requirements.
Qualifications
- Bachelorâs degree in Computer Engineering, Information Technology, Electrical Engineering, or a related field.
- Minimum of 2-4 years of experience in Maintenance and Support Engineering or a similar role.
- Strong knowledge of hardware, software, and network troubleshooting.
- Proficiency in using diagnostic tools, monitoring systems, and maintenance software.
- Excellent problem-solving and analytical skills with a detail-oriented approach.
- Ability to work independently and in a team, with strong communication and interpersonal skills.
- Familiarity with ITIL, ISO standards, or other industry frameworks is a plus.
- Willingness to travel or work flexible hours as required by the role.