job description
Join Versace, the iconic Italian luxury fashion house, as a Sales Associate in Baliās most exclusive retail destinations. At Versace, we embody Mediterranean elegance, craftsmanship, and uncompromising quality, creating timeless designs that define modern luxury. As the face of our brand in Bali, you will deliver exceptional customer experiences, drive sales, and uphold the prestige of Versace in a dynamic, high-end retail environment.
Baliās thriving luxury marketāspanning Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badungāoffers a unique opportunity to engage with discerning clientele, from international travelers to local connoisseurs of high fashion. In this role, you will work in our boutique locations, where youāll showcase Versaceās latest collections, build lasting client relationships, and contribute to the brandās continued success in one of the worldās most vibrant luxury markets.
This is more than a sales role; itās a chance to immerse yourself in the world of luxury fashion, develop your career with a globally recognized brand, and be part of a team that values passion, excellence, and innovation. If you thrive in a fast-paced, customer-centric environment and have a deep appreciation for luxury, we invite you to apply and become a key ambassador for Versace in Bali.
Responsibility
- Deliver exceptional, personalized customer service to high-net-worth clients, ensuring a seamless and memorable shopping experience.
- Drive sales by presenting Versaceās latest collections, understanding client needs, and providing tailored styling advice.
- Maintain in-depth knowledge of Versaceās products, including fabrics, craftsmanship, and brand heritage, to educate and inspire customers.
- Achieve and exceed individual and team sales targets through proactive client engagement and relationship-building.
- Manage clienteling activities, including follow-ups, personalized communications, and CRM updates to foster long-term loyalty.
- Collaborate with the boutique team to ensure visual merchandising standards are met, creating an inviting and aspirational retail environment.
- Handle transactions, including processing payments, managing returns, and ensuring compliance with Versaceās policies and procedures.
- Stay updated on industry trends, competitor activity, and market insights to contribute to the boutiqueās strategic growth.
Qualifications
- Minimum 2 years of experience in luxury retail sales, preferably with a high-end fashion brand (e.g., Gucci, Prada, Louis Vuitton, or similar).
- Passion for luxury fashion and a deep appreciation for Versaceās aesthetic and heritage.
- Exceptional interpersonal and communication skills, with fluency in English; additional languages (e.g., Mandarin, Russian, Japanese) are a plus.
- Proven track record of meeting or exceeding sales targets in a fast-paced, customer-focused environment.
- Strong clienteling skills, with the ability to build and maintain relationships with high-net-worth individuals.
- Professional appearance and demeanor, aligned with Versaceās brand image and standards.
- Flexibility to work weekends, holidays, and evenings as required by the boutiqueās operating hours.
- Ability to work collaboratively in a team while also demonstrating initiative and independence.