job description
At Safiro, we believe fine jewelry isnât just an accessoryâitâs a symbol of lifeâs most cherished moments. As a Luxury Jewelry Sales Representative, youâll play a pivotal role in helping clients discover pieces that tell their unique stories. This is more than a sales role; itâs an opportunity to blend style, judgment, and warmth while driving exceptional customer experiences in Baliâs most exclusive retail environments.
Join our team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung and become part of a brand that celebrates elegance, craftsmanship, and meaningful connections. Whether youâre guiding a client through their first luxury purchase or curating a bespoke collection, your passion for jewelry and people will shine.
Weâre looking for individuals who thrive in a dynamic, high-end retail settingâwhere every interaction is an opportunity to create lasting impressions. If you have a keen eye for detail, a natural flair for sales, and a genuine love for luxury, weâd love to hear from you.
Responsibility
- Provide personalized consultations to clients, understanding their preferences and recommending jewelry that aligns with their style and budget.
- Achieve and exceed monthly sales targets through proactive client engagement and follow-ups.
- Maintain an in-depth knowledge of Safiroâs product collections, materials, and craftsmanship to deliver expert advice.
- Build and nurture long-term client relationships through exceptional service and post-purchase care.
- Assist in visual merchandising to ensure displays are elegant, inviting, and aligned with brand standards.
- Process transactions accurately, including payments, returns, and special orders, while adhering to company policies.
- Collaborate with the team to host in-store events and promotions to drive foot traffic and sales.
- Stay updated on industry trends and competitor offerings to provide informed recommendations.
Qualifications
- Proven experience in luxury retail sales, preferably in jewelry, fashion, or high-end accessories.
- Exceptional communication and interpersonal skills with a natural ability to connect with diverse clients.
- Strong sales acumen with a track record of meeting or exceeding targets.
- A passion for jewelry, design, and luxury goods with a keen eye for detail.
- Professional appearance and confident demeanor, reflecting the brandâs premium image.
- Ability to work flexible hours, including weekends and holidays, in a fast-paced environment.
- Fluency in English (additional languages, especially Indonesian or Mandarin, are a plus).
- Basic computer skills for POS systems and CRM tools.