job description
Join Karvi Jewellery, a premier destination for exquisite, handcrafted fine jewellery, as a Luxury Jewellery Consultant. We are seeking a passionate, client-focused professional who thrives on building meaningful connections and delivering an unparalleled shopping experience. If you have a natural ability to engage customers, a keen eye for detail, and a love for luxury, this is your opportunity to shine in Baliâs vibrant retail landscape.
In this role, you will serve as the face of our brand, guiding clients through their jewellery journey with warmth, expertise, and integrity. From assisting with custom designs to ensuring seamless transactions, youâll play a pivotal role in creating memorable moments for our discerning clientele. Your ability to understand individual styles and preferences will help you match customers with pieces that resonate deeply, fostering long-term loyalty.
Baliâs dynamic market offers a unique blend of local charm and international sophistication, making it the perfect backdrop for a career in luxury retail. Whether youâre based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, youâll have the chance to work in an inspiring environment where craftsmanship meets exceptional service.
Responsibility
- Provide personalized consultations to clients, understanding their needs and offering tailored jewellery recommendations.
- Build and maintain strong relationships with customers, ensuring repeat business and referrals.
- Demonstrate in-depth knowledge of Karvi Jewelleryâs collections, materials, and craftsmanship to educate clients.
- Assist with custom design inquiries, collaborating with clients and designers to bring their visions to life.
- Manage sales transactions, including payments, receipts, and after-sales service, with meticulous attention to detail.
- Achieve and exceed monthly sales targets through proactive client engagement and upselling techniques.
- Stay updated on industry trends, new collections, and promotional campaigns to provide informed advice.
- Maintain a clean, organized, and visually appealing retail space that reflects the brandâs luxury standards.
Qualifications
- Proven experience in retail sales, preferably in luxury goods, jewellery, or fashion.
- Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clients.
- Strong sales acumen and a results-driven mindset, with a track record of meeting or exceeding targets.
- Passion for jewellery, design, and customer service, with a desire to continuously learn and grow.
- Professional appearance and demeanor, with the ability to represent the brand with elegance and confidence.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Ability to work flexible hours, including weekends and holidays, to accommodate client needs.
- Basic computer skills for inventory management and sales reporting.