job description
Join the iconic Manolo Blahnik team under Bluebell Group and become part of a legacy that redefines luxury footwear. As a Retail Sales Associate, you will represent one of the most prestigious brands in fashion, delivering an unparalleled client experience in our exclusive boutiques across Bali’s most luxurious destinations—from the vibrant streets of Canggu and Seminyak to the serene elegance of Ubud and Nusa Dua.
Manolo Blahnik is synonymous with sophistication, craftsmanship, and timeless design. In this role, you will engage with discerning clients, showcase our exquisite collections, and contribute to a culture of excellence. Whether you’re assisting high-profile customers or curating personalized styling recommendations, your passion for luxury retail will drive sales and elevate the brand’s reputation in Indonesia’s thriving fashion scene.
This is a rare opportunity to work with a globally renowned name while enjoying the dynamic lifestyle of Bali—a perfect blend of career growth and tropical inspiration.
Responsibility
- Provide exceptional customer service to high-end clientele, ensuring a personalized and luxurious shopping experience.
- Demonstrate in-depth knowledge of Manolo Blahnik’s collections, materials, and brand heritage to educate and advise customers.
- Achieve and exceed individual and team sales targets through proactive client engagement and upselling techniques.
- Maintain a pristine boutique environment, including visual merchandising, stock organization, and product displays.
- Process transactions accurately using POS systems and handle cash, credit, and mobile payments with discretion.
- Build and nurture long-term client relationships through follow-ups, styling consultations, and exclusive event invitations.
- Stay updated on fashion trends, seasonal launches, and competitor activity to provide informed recommendations.
- Collaborate with the boutique team to execute promotional campaigns, VIP events, and inventory management.
Qualifications
- Minimum 2 years of experience in luxury retail, fashion, or customer-facing roles (preferably in high-end footwear or accessories).
- Proven track record of meeting or exceeding sales targets in a commission-based environment.
- Exceptional communication and interpersonal skills with fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Strong product knowledge and a genuine passion for fashion, particularly luxury footwear.
- Ability to work flexible hours, including weekends, evenings, and holidays, to accommodate boutique operating hours.
- Impeccable grooming and professional appearance, aligning with Manolo Blahnik’s brand standards.
- Tech-savvy with experience using POS systems, CRM tools, and digital sales platforms.
- Self-motivated, detail-oriented, and able to thrive in a fast-paced, high-pressure environment.