job description
Join Ideals Recruitment as a Logistics Administrator in the heart of Bali’s dynamic business hub, Badung. This is a non-warehouse, operations-focused role that blends coordination, customer service, and strategic logistics management to ensure seamless supply chain operations.
As a key player in our team, you will oversee end-to-end logistics processes, liaise with clients and vendors, and maintain meticulous records to drive efficiency. This position is perfect for detail-oriented professionals who thrive in fast-paced environments and are passionate about optimizing workflows.
Badung’s strategic location offers a unique blend of professional growth and work-life balance, with proximity to Bali’s vibrant business districts and serene landscapes. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kuta, this role provides the flexibility to excel in a supportive, international work culture.
Responsibility
- Coordinate and monitor daily logistics operations, including shipment tracking, documentation, and delivery schedules.
- Serve as the primary point of contact for clients, vendors, and internal teams to resolve logistics-related inquiries.
- Maintain accurate records of inventory, orders, and shipments using enterprise resource planning (ERP) systems.
- Prepare and process logistics documentation, including bills of lading, invoices, and customs paperwork.
- Analyze logistics data to identify inefficiencies and propose cost-saving or time-saving improvements.
- Collaborate with cross-functional teams to ensure timely and compliant delivery of goods.
- Handle customer complaints or discrepancies with professionalism and prompt resolution.
- Stay updated on industry regulations, compliance standards, and best practices in logistics management.
Qualifications
- Minimum 2 years of experience in logistics, supply chain, or administrative roles within manufacturing, transport, or related industries.
- Strong proficiency in Microsoft Office Suite (Excel, Word) and logistics management software.
- Excellent communication and interpersonal skills to liaise with stakeholders at all levels.
- Detail-oriented with exceptional organizational and time-management abilities.
- Familiarity with ERP systems, inventory management, and shipment tracking tools is a plus.
- Ability to work independently and as part of a team in a fast-paced, multicultural environment.
- Fluency in English (written and verbal); knowledge of Indonesian (Bahasa) is advantageous.
- Problem-solving mindset with a proactive approach to process optimization.