job description
Join EastWest Rural Bank, Inc., a trusted financial institution with a strong commitment to community development, as our Loans Sales Specialist in the vibrant and growing markets of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung). This is an exciting opportunity for a dynamic sales professional to build a rewarding career in financial services while helping individuals and businesses secure the funding they need to thrive.
As a Loans Sales Specialist, you will play a pivotal role in expanding our loan portfolio by identifying and engaging potential clients, understanding their financial needs, and offering tailored loan solutions. Youâll work in a fast-paced environment where your sales expertise, customer service skills, and financial acumen will directly impact the growth of our bank and the success of our clients. If you have a passion for sales, a knack for building relationships, and a drive to exceed targets, this role offers a competitive salary, performance incentives, and opportunities for career advancement.
Baliâs booming economy, thriving tourism sector, and growing expatriate community create a unique and lucrative market for loan products. Whether youâre assisting local entrepreneurs, small business owners, or individuals with personal financing needs, youâll be at the forefront of driving financial inclusion and economic growth in one of Indonesiaâs most dynamic regions. Plus, with our supportive team and comprehensive training, youâll have all the tools you need to succeed.
If youâre a results-driven professional with a background in sales, finance, or customer service, weâd love to hear from you. Apply now and take the next step in your career with EastWest Rural Bank, Inc.!
Responsibility
- Identify and engage potential clients in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung) to generate leads and expand the bankâs loan portfolio.
- Conduct thorough financial assessments to understand clientsâ needs and recommend appropriate loan products (e.g., personal loans, business loans, or microfinancing).
- Build and maintain strong relationships with clients, providing exceptional service to ensure customer satisfaction and repeat business.
- Collaborate with the bankâs underwriting team to ensure timely processing and approval of loan applications while adhering to compliance and risk management policies.
- Meet and exceed monthly sales targets through proactive prospecting, follow-ups, and effective closing techniques.
- Educate clients on loan terms, interest rates, repayment options, and other financial products to help them make informed decisions.
- Maintain accurate records of client interactions, loan applications, and sales activities using the bankâs CRM system.
- Stay updated on market trends, competitor offerings, and regulatory changes to provide clients with the best possible advice and solutions.
Qualifications
- Proven experience in sales, customer service, or financial services, with a preference for candidates with a background in banking, loans, or microfinance.
- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients from diverse backgrounds.
- Self-motivated and target-driven, with a track record of meeting or exceeding sales goals.
- Basic understanding of financial products, loan processes, and credit assessment principles (training will be provided).
- Fluency in English; proficiency in Bahasa Indonesia or other local languages is a plus.
- Valid driverâs license and ability to travel within Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung) for client meetings and site visits.
- High school diploma or equivalent; additional certifications in sales, finance, or banking are advantageous.
- Tech-savvy with experience using CRM software, Microsoft Office, and mobile banking applications.