job description
Join NightOwl Convenience as a Loan Coordinator – US Mortgage and play a pivotal role in streamlining mortgage processing for our global clients. This remote position allows you to work from the vibrant locations of Bali, Indonesia, offering flexibility while contributing to a dynamic financial services team.
In this role, you will review and verify loan documentation, coordinate with underwriters, lenders, and borrowers, and ensure compliance with US mortgage regulations. Your meticulous attention to detail and organizational skills will help accelerate loan approvals, enabling our team to focus on high-value tasks. This is an excellent opportunity for professionals with a background in banking, finance, or mortgage processing to grow in a fast-paced, international environment.
We offer competitive compensation, a collaborative work culture, and the chance to work with a diverse, global team. If you thrive in a structured yet innovative setting and have a passion for financial services, we’d love to hear from you!
Responsibility
- Review and verify incoming loan application files for completeness, accuracy, and compliance with US mortgage standards.
- Coordinate with underwriters, lenders, and borrowers to gather missing documentation and clarify discrepancies.
- Prepare and submit loan packages for underwriting review, ensuring all required forms and disclosures are included.
- Track loan statuses and update internal systems to reflect progress, deadlines, and potential roadblocks.
- Communicate proactively with clients and internal stakeholders to provide updates and resolve issues promptly.
- Assist in ordering third-party services (e.g., appraisals, title searches, credit reports) as needed.
- Maintain organized digital and physical records of all loan files in accordance with company policies.
- Collaborate with the mortgage team to identify process improvements and enhance efficiency.
Qualifications
- Bachelor’s degree in Finance, Business Administration, or a related field (or equivalent work experience).
- Minimum 1-2 years of experience in mortgage processing, loan coordination, or a similar role in banking/financial services.
- Familiarity with US mortgage regulations, loan documentation, and underwriting requirements.
- Strong attention to detail and ability to manage multiple loan files simultaneously.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office (Excel, Word) and loan management software (e.g., Encompass, Calyx).
- Ability to work independently in a remote setting while maintaining productivity and deadlines.
- Prior experience in a global or cross-border financial services team is a plus.