job description
Join Stream Nation Ph, Inc. as a Live Seller and become the face of our brand in the dynamic world of e-commerce! Based in the vibrant locations of Bali, you'll engage with customers in real-time, showcase products, and drive sales through interactive live-streaming sessions. Enjoy a hybrid work setup, competitive compensation, and a supportive work environment that values work-life balance and employee well-being with comprehensive HMO benefits.
As a Live Seller, you'll play a pivotal role in enhancing customer experience, building brand loyalty, and achieving sales targets. If you're passionate about retail, tech-savvy, and thrive in fast-paced environments, this is your opportunity to shine in the booming digital marketplace!
Responsibility
- Host engaging and interactive live-streaming sessions to showcase products and promote sales.
- Respond to customer inquiries in real-time, providing accurate product information and personalized recommendations.
- Collaborate with the marketing team to plan and execute live-selling campaigns aligned with business goals.
- Monitor and analyze live-stream performance metrics to optimize engagement and conversion rates.
- Maintain up-to-date knowledge of product features, promotions, and inventory to ensure seamless customer interactions.
- Build and nurture a loyal customer base through consistent, high-quality live sessions.
- Provide feedback to the product and marketing teams based on customer insights gathered during live sessions.
- Ensure compliance with company guidelines and platform policies during all live interactions.
Qualifications
- Proven experience in sales, customer service, or live-streaming, preferably in the retail or e-commerce sector.
- Excellent verbal communication skills with a confident and engaging on-camera presence.
- Tech-savvy with proficiency in live-streaming platforms, social media, and basic digital tools.
- Strong interpersonal skills and the ability to build rapport with diverse audiences.
- Self-motivated with a results-driven mindset and a passion for achieving sales targets.
- Ability to work flexible hours, including evenings and weekends, to accommodate live-streaming schedules.
- Basic knowledge of product photography or videography is a plus.
- Familiarity with e-commerce platforms and digital payment systems is an advantage.