job description
Join Rustan Commercial Corporation, the exclusive distributor of Clarins in Indonesia, as a Counter Manager in stunning Bali! This is an exceptional opportunity to lead a high-performing beauty counter in premium retail locations across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As the face of Clarins, you will drive sales, deliver exceptional customer experiences, and uphold the brandâs reputation for luxury and excellence in one of the worldâs most vibrant tourism hubs.
In this role, you will oversee daily operations, manage inventory, and lead a team of beauty advisors to achieve ambitious sales targets. Youâll work closely with store management to optimize counter performance, implement promotional strategies, and ensure compliance with brand standards. With Baliâs thriving tourism industry, youâll have the unique opportunity to engage with an international clientele, offering personalized skincare consultations and building long-term customer loyalty.
If you are passionate about beauty, thrive in a fast-paced retail environment, and have a proven track record in sales leadership, this role offers a dynamic career path with opportunities for growth within Rustan Commercial Corporationâs prestigious portfolio of luxury brands.
Why Join Us?
- Be part of a globally recognized luxury beauty brand with a strong reputation for innovation and quality.
- Work in Baliâs most sought-after retail destinations, surrounded by a diverse and international customer base.
- Competitive salary package with performance-based incentives and career advancement opportunities.
- Comprehensive training and development programs to enhance your leadership and product expertise.
- Employee discounts on Clarins products and access to exclusive brand events.
Responsibility
- Lead and manage the daily operations of the Clarins counter, ensuring smooth and efficient workflow.
- Drive sales performance by setting and achieving monthly, quarterly, and annual targets through effective team leadership and customer engagement.
- Train, mentor, and motivate a team of beauty advisors to deliver exceptional service and meet individual sales goals.
- Monitor inventory levels, place orders, and ensure stock availability to meet customer demand while minimizing waste.
- Implement and execute promotional campaigns, in-store events, and product launches to maximize brand visibility and sales.
- Build and maintain strong relationships with store management, corporate teams, and customers to enhance brand loyalty.
- Ensure compliance with Clarinsâ brand standards, including visual merchandising, hygiene, and customer service protocols.
- Analyze sales data and market trends to identify opportunities for growth and adjust strategies accordingly.
- Handle customer inquiries, complaints, and feedback professionally to ensure a positive shopping experience.
Qualifications
- Minimum of 3 years of experience in retail sales, preferably in the beauty, cosmetics, or luxury goods industry.
- Proven track record in sales leadership, with experience managing a team of beauty advisors or retail staff.
- Strong knowledge of skincare, beauty products, and industry trends, with a passion for the Clarins brand.
- Excellent communication and interpersonal skills, with the ability to engage and build rapport with diverse customers.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin, Russian) are a strong advantage.
- Ability to work in a fast-paced, target-driven environment while maintaining a high level of professionalism.
- Strong organizational and problem-solving skills, with the ability to multitask and prioritize effectively.
- Flexibility to work weekends, holidays, and evenings as required by retail operations.
- Basic computer skills, including proficiency in Microsoft Office and retail management software.