job description
Join Ever Bloom Travel And Consultancy Inc. as a Liaison Officer in the vibrant heart of Bali! We are seeking a detail-oriented and proactive professional to serve as the bridge between our company, clients, and external partners. This role is perfect for individuals who thrive in dynamic environments, excel in administrative support, and possess exceptional interpersonal skills.
As a Liaison Officer, you will play a pivotal role in ensuring seamless communication and coordination across various stakeholders. Your responsibilities will include managing administrative tasks, facilitating client interactions, and maintaining strong relationships with government agencies, vendors, and internal teams. This position offers a unique opportunity to contribute to the growth of a leading travel and consultancy firm while enjoying the cultural richness of Bali.
If you are a reliable, organized, and customer-focused professional with a passion for facilitating smooth operations, we invite you to apply and become a key member of our team.
Responsibility
- Act as the primary point of contact between the company, clients, and external partners, ensuring clear and timely communication.
- Manage administrative tasks, including document preparation, filing, and record-keeping to support daily operations.
- Coordinate with government agencies, embassies, and other stakeholders to facilitate visa processing, permits, and compliance requirements.
- Assist in client onboarding, providing guidance and support throughout their engagement with the company.
- Organize and schedule meetings, appointments, and travel arrangements for clients and company representatives.
- Monitor and follow up on pending requests, applications, or inquiries to ensure resolution within specified timelines.
- Prepare reports, presentations, and correspondence to keep stakeholders informed of progress and updates.
- Maintain a high level of professionalism and confidentiality in all interactions and transactions.
Qualifications
- Bachelor’s degree in Business Administration, Communications, Hospitality, or a related field.
- Minimum of 2 years of experience in a liaison, administrative, or customer support role, preferably in the travel or consultancy industry.
- Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
- Strong organizational and time-management skills, with the ability to multitask and prioritize effectively.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with CRM or administrative software.
- High attention to detail and problem-solving abilities to handle complex or sensitive situations.
- Customer-oriented mindset with a proactive and can-do attitude.
- Ability to work independently and collaboratively in a fast-paced, multicultural environment.