job description
Join Allied Search Pte. Ltd. as a Korean Restaurant Supervisor in the heart of Bali’s vibrant hospitality scene. This is your opportunity to lead a dynamic team in delivering an authentic and premium Korean dining experience to discerning guests in one of Southeast Asia’s most sought-after destinations.
As a Supervisor, you will play a pivotal role in ensuring seamless operations, exceptional service, and a welcoming atmosphere that reflects the rich traditions of Korean cuisine. Whether you’re overseeing front-of-house operations, training staff, or engaging with guests, your leadership will elevate the dining experience and drive customer satisfaction.
Bali’s thriving tourism industry offers unparalleled growth opportunities for hospitality professionals. With competitive compensation, a collaborative work environment, and the chance to immerse yourself in a culturally rich setting, this role is perfect for passionate individuals eager to advance their career in F&B management.
Responsibility
- Lead and supervise a team of F&B service staff, including waiters, servers, and support crew, to ensure high standards of service.
- Oversee daily restaurant operations, including opening/closing procedures, staff scheduling, and shift management.
- Train and mentor team members on Korean dining etiquette, menu knowledge, and customer service excellence.
- Monitor and maintain inventory levels for tableware, linens, and other F&B supplies, coordinating with management as needed.
- Handle guest inquiries, complaints, and special requests with professionalism and a solutions-oriented approach.
- Ensure compliance with health, safety, and hygiene standards in accordance with local regulations and company policies.
- Collaborate with the kitchen team to ensure timely and accurate order delivery, minimizing wait times and enhancing guest satisfaction.
- Assist in planning and executing promotional events, private functions, or themed dining experiences to attract and retain customers.
Qualifications
- Minimum 3 years of experience in a supervisory or leadership role within the F&B industry, preferably in a Korean or Asian cuisine restaurant.
- Strong knowledge of Korean dining culture, service standards, and traditional dishes (advantageous).
- Excellent communication and interpersonal skills, with fluency in English (additional Korean language skills are a plus).
- Proven ability to manage and motivate a diverse team in a fast-paced, high-pressure environment.
- Customer-focused mindset with a passion for delivering memorable dining experiences.
- Familiarity with POS systems, inventory management, and basic financial reporting.
- Flexibility to work evenings, weekends, and public holidays as required by the restaurant’s operating hours.
- Diploma or certification in Hospitality Management, F&B Service, or a related field is preferred.