job description
Are you a dynamic and results-driven professional with a passion for building long-term client relationships? Our client, a leading organization in the retail and FMCG sector, is seeking a Key Accounts Representative to manage and expand partnerships with major supermarket chains and trade accounts in Bali.
In this pivotal role, you will serve as the primary liaison between our company and high-value retail partners, ensuring seamless collaboration, strategic growth, and exceptional service delivery. Your expertise in account management, negotiation, and market analysis will directly contribute to revenue growth and brand visibility in one of Indonesia’s most competitive markets.
Based in the vibrant hub of Canggu, Bali, this position offers the unique opportunity to work in a fast-paced, international environment while enjoying the island’s unparalleled lifestyle. If you thrive in client-facing roles and have a proven track record in retail or FMCG sales, we want to hear from you!
Responsibility
- Develop and maintain strong, long-term relationships with key supermarket and trade accounts to drive sales and market penetration.
- Negotiate contracts, pricing, and promotional agreements to maximize profitability and volume growth.
- Conduct regular market and competitor analysis to identify trends, opportunities, and threats in the retail sector.
- Collaborate with internal teams (marketing, logistics, finance) to ensure seamless execution of account strategies and campaigns.
- Monitor account performance metrics (sales targets, inventory levels, promotions) and provide actionable insights to stakeholders.
- Resolve client concerns promptly and professionally to maintain high satisfaction and retention rates.
- Prepare and present periodic business reviews, forecasts, and strategic recommendations to senior management.
- Stay updated on industry developments, product innovations, and consumer preferences to position our offerings competitively.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- Minimum of 3 years of experience in Key Account Management, preferably in the FMCG, retail, or supermarket industry.
- Proven track record of meeting or exceeding sales targets and growing account portfolios.
- Strong negotiation, communication, and presentation skills with the ability to influence stakeholders at all levels.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint).
- Analytical mindset with the ability to interpret data and derive strategic insights.
- Fluency in English (written and verbal); proficiency in Indonesian is a plus.
- Self-motivated, detail-oriented, and able to work independently in a fast-paced environment.