job description
Are you a dynamic and results-driven professional with a passion for logistics and client relationship management? HMD Hermada HR Solutions Corporation is seeking a Key Accounts Representative for Logistics to join our team in beautiful Bali. In this role, you will be the bridge between our clients and our logistics services, ensuring seamless cargo movement and driving sales growth in brokerage, forwarding, and logistics solutions.
As a Key Accounts Representative, you will play a pivotal role in managing and nurturing client relationships, identifying new business opportunities, and ensuring customer satisfaction. Your expertise in logistics and your ability to build strong, lasting relationships will be key to your success. If you thrive in a fast-paced environment and are eager to make a significant impact, this is the perfect opportunity for you.
Join us and be part of a company that values innovation, collaboration, and excellence. Enjoy the vibrant culture and stunning landscapes of Bali while advancing your career in the logistics industry.
Responsibility
- Manage and nurture relationships with key client accounts in the logistics sector.
- Drive sales growth by identifying and pursuing new business opportunities.
- Ensure smooth and efficient cargo movement by coordinating with internal teams and external partners.
- Develop and implement strategic account plans to achieve sales targets and enhance client satisfaction.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Collaborate with cross-functional teams to optimize logistics solutions and improve service delivery.
- Monitor market trends and competitor activities to stay ahead in the industry.
- Prepare and present regular reports on account performance and sales metrics.
Qualifications
- Bachelor's degree in Business Administration, Logistics, or a related field.
- Proven experience in sales, account management, or logistics, preferably in the brokerage or forwarding industry.
- Strong communication and negotiation skills with a customer-centric approach.
- Ability to build and maintain strong relationships with clients and stakeholders.
- Excellent organizational and time management skills with the ability to multitask.
- Proficiency in using CRM software and Microsoft Office Suite.
- Knowledge of logistics operations, supply chain management, and industry regulations.
- Willingness to travel and work in a dynamic, fast-paced environment.