job description
Join Chic Centre Corporation as a Key Account Specialist and take the lead in nurturing high-value client relationships in the vibrant business landscape of Bali. This role is perfect for a dynamic professional who thrives on building trust, driving revenue growth, and delivering exceptional service to our most strategic accounts.
As a Key Account Specialist, you will serve as the primary point of contact for our premium clients, ensuring their needs are met with precision and care. Your ability to understand client objectives, anticipate challenges, and propose tailored solutions will be instrumental in fostering long-term partnerships. Based in one of Baliās most dynamic areasāCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungāyouāll work in a collaborative environment that values innovation, professionalism, and results.
This is a unique opportunity to shape the future of client engagement while enjoying the work-life balance that Baliās inspiring setting offers. If youāre a relationship builder with a passion for sales and a track record of success, weād love to hear from you.
Responsibility
- Develop and maintain strong, long-lasting relationships with key clients to ensure high levels of satisfaction and retention.
- Act as the primary liaison between clients and internal teams, ensuring seamless communication and alignment on deliverables.
- Identify and pursue opportunities for upselling and cross-selling to maximize account revenue and growth.
- Conduct regular business reviews with clients to assess performance, address concerns, and present strategic recommendations.
- Collaborate with marketing, product, and operations teams to tailor solutions that meet client needs and exceed expectations.
- Monitor industry trends and competitive landscape to proactively position Chic Centre Corporation as a leader in client solutions.
- Prepare and present detailed reports on account performance, including revenue forecasts, client feedback, and action plans.
- Negotiate contracts and terms with clients, ensuring mutually beneficial agreements that align with company objectives.
Qualifications
- Bachelorās degree in Business Administration, Marketing, Sales, or a related field.
- Minimum of 3 years of experience in key account management, sales, or client relationship roles, preferably in a corporate or retail environment.
- Proven track record of meeting or exceeding sales targets and driving client satisfaction.
- Excellent communication, negotiation, and interpersonal skills with a client-centric approach.
- Strong analytical and problem-solving abilities to assess client needs and develop data-driven strategies.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to work independently, manage multiple accounts, and thrive in a fast-paced, target-driven environment.
- Fluency in English; additional language skills (e.g., Indonesian) are a plus.