job description
Join Rockwool, a global leader in sustainable building solutions, as a Key Account Manager in the vibrant heart of Bali. This is a unique opportunity to drive revenue growth, nurture strategic client relationships, and expand our market presence in Southeast Asia.
In this dynamic role, you will serve as the primary liaison between Rockwool and its most valued clients in Malaysia and the broader region. Your mission will be to deepen partnerships, identify new business opportunities, and ensure exceptional client satisfaction through tailored solutions. Leveraging your expertise in sales and relationship management, you will play a pivotal role in achieving our ambitious growth targets while contributing to our commitment to sustainability and innovation.
Based in Baliâs thriving business hubsâsuch as Canggu, Ubud, or Denpasarâyouâll enjoy a collaborative work environment, competitive compensation, and the chance to make a tangible impact in a forward-thinking industry. If youâre a results-driven professional with a passion for building long-term client success, weâd love to hear from you.
Responsibility
- Client Relationship Management: Develop and maintain strong, long-term relationships with key accounts, ensuring high levels of satisfaction and retention.
- Revenue Growth: Identify and capitalize on upsell and cross-sell opportunities to drive revenue growth within assigned accounts.
- Strategic Planning: Collaborate with internal teams to create and execute account-specific strategies aligned with business objectives.
- Market Analysis: Monitor industry trends, competitor activity, and client needs to proactively address challenges and opportunities.
- Contract Negotiation: Lead negotiations for contracts, pricing, and service agreements to secure favorable terms for both parties.
- Performance Reporting: Track and report on key account metrics, including sales targets, client feedback, and market penetration.
- Stakeholder Collaboration: Work closely with marketing, product, and logistics teams to ensure seamless delivery of solutions to clients.
- Client Advocacy: Serve as the voice of the client within Rockwool, advocating for their needs and ensuring alignment with our product and service offerings.
Qualifications
- Proven Experience: Minimum of 5 years in key account management, sales, or business development, preferably in the construction, manufacturing, or B2B sectors.
- Industry Knowledge: Familiarity with building materials, insulation solutions, or sustainable products is a strong advantage.
- Sales Acumen: Demonstrated track record of meeting or exceeding sales targets and growing client portfolios.
- Communication Skills: Exceptional verbal and written communication skills in English; proficiency in Malay or other Southeast Asian languages is a plus.
- Strategic Thinker: Ability to analyze complex business needs and develop data-driven strategies to address them.
- Relationship Builder: Strong interpersonal skills with the ability to engage and influence stakeholders at all levels.
- Tech-Savvy: Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Travel Willingness: Ability to travel occasionally to meet clients in Malaysia and other regional markets.