job description
Are you an ambitious sales professional with a passion for global logistics? Hellmann Worldwide Logistics is seeking a high-performing Key Account Manager to join our expanding team in Penang. As a leader in international supply chain solutions, we pride ourselves on providing bespoke services to our clients, and we need a strategic thinker who can drive business growth while maintaining excellence in customer service.
In this role, you will be the primary point of contact for our most valuable accounts, fostering long-term partnerships and identifying new revenue streams. You will leverage your deep market knowledge to navigate complex logistical challenges and position Hellmann as the partner of choice for regional and international shippers. If you are driven by targets, enjoy building lasting professional networks, and want to make an impact in a global company, we want to hear from you.
Responsibility
- Develop and execute strategic sales plans to achieve and exceed monthly and annual revenue targets.
- Manage and grow a portfolio of key corporate accounts, ensuring high levels of client satisfaction and retention.
- Identify market opportunities and potential clients within the logistics and supply chain sector.
- Conduct professional presentations and negotiations with stakeholders at various levels, including C-suite decision-makers.
- Analyze industry trends and competitor activities to refine sales strategies and value propositions.
- Collaborate cross-functionally with operations, customer service, and finance departments to ensure seamless service delivery.
- Provide accurate sales forecasting and reporting to management on a regular basis.
Qualifications
- Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in B2B sales or account management, preferably within the logistics, freight forwarding, or shipping industry.
- Strong track record of business development and exceeding sales quotas.
- Excellent communication and interpersonal skills in English and Bahasa Malaysia (Mandarin proficiency is a strong advantage).
- Proven ability to manage complex sales cycles and build long-term client relationships.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to travel as required to meet with clients and represent the company at industry events.