job description
Join Ultrawell OPC as a Key Account Manager in the vibrant heart of Bali, Indonesia (Canggu, Ubud, or surrounding areas). This is a unique opportunity to drive strategic client relationships, expand market reach, and contribute to the growth of a dynamic organization in the sales industry.
As a Key Account Manager, you will be the primary point of contact for high-value clients, ensuring their satisfaction while identifying opportunities to upsell and cross-sell our premium products and services. Your role will involve close collaboration with internal teams to deliver tailored solutions that meet client needs and exceed expectations.
Based in one of Baliâs most sought-after locations, youâll enjoy a professional yet relaxed work environment, with the flexibility to engage with a diverse, international clientele. Whether youâre based in Canggu, Ubud, Denpasar, or Jimbaran, youâll play a pivotal role in shaping the future of our business in Southeast Asia.
Responsibility
- Develop and maintain strong, long-lasting relationships with key clients to ensure high levels of satisfaction and retention.
- Identify and pursue new business opportunities within existing accounts to drive revenue growth.
- Collaborate with cross-functional teams (marketing, operations, finance) to deliver seamless client experiences and customized solutions.
- Conduct regular business reviews with clients to assess performance, address concerns, and present strategic recommendations.
- Monitor market trends, competitor activity, and client feedback to refine sales strategies and positioning.
- Prepare and present detailed reports on account performance, forecasts, and growth opportunities to senior management.
- Negotiate contracts and agreements with clients, ensuring terms align with company policies and profitability goals.
- Represent Ultrawell OPC at industry events, conferences, and networking opportunities to enhance brand visibility.
Qualifications
- Bachelorâs degree in Business Administration, Marketing, Sales, or a related field. MBA is a plus.
- Proven track record of at least 3-5 years in key account management, sales, or business development, preferably in a B2B environment.
- Exceptional communication, negotiation, and interpersonal skills with a client-centric approach.
- Strong analytical and strategic thinking abilities to identify growth opportunities and solve complex client challenges.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, PowerPoint).
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, target-driven environment.
- Fluency in English is required; additional languages (e.g., Indonesian, Mandarin) are a significant advantage.
- Willingness to travel occasionally for client meetings or industry events.