job description
Join Hafele, a global leader in architectural hardware and furniture fittings, as a Key Account Manager – Hardware in the vibrant and dynamic region of Bali, Indonesia. In this pivotal role, you will drive strategic growth by nurturing and expanding relationships with high-value clients in the hardware and construction sectors. Your expertise will be instrumental in identifying new business opportunities, delivering tailored solutions, and ensuring long-term customer satisfaction.
Bali’s booming infrastructure and hospitality industries present a unique opportunity to shape the future of premium hardware solutions. As a Key Account Manager, you will collaborate with cross-functional teams to align product offerings with market demands, while leveraging your deep industry knowledge to position Hafele as the partner of choice for architects, developers, and contractors.
If you are a results-driven professional with a passion for sales, relationship-building, and the hardware industry, this role offers the perfect platform to advance your career in one of the world’s most exciting markets.
Responsibility
- Develop and execute strategic account plans to drive revenue growth and market penetration for Hafele’s hardware product portfolio.
- Build and maintain strong, long-lasting relationships with key clients, including architects, developers, contractors, and distributors.
- Identify and pursue new business opportunities within the assigned territory, focusing on high-potential accounts.
- Collaborate with internal teams (e.g., marketing, product development, logistics) to ensure seamless delivery of solutions tailored to client needs.
- Conduct market research to stay ahead of industry trends, competitor activities, and emerging customer demands.
- Prepare and present compelling sales proposals, presentations, and reports to stakeholders and decision-makers.
- Negotiate contracts, pricing, and terms to maximize profitability while ensuring customer satisfaction.
- Monitor and analyze account performance metrics, providing actionable insights to optimize sales strategies.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field. MBA is a plus.
- Minimum of 5 years of experience in key account management, B2B sales, or business development, preferably in the hardware, construction, or architectural industry.
- Proven track record of meeting or exceeding sales targets and growing account portfolios.
- Strong negotiation, communication, and presentation skills with the ability to engage C-level executives.
- Deep understanding of the hardware market, including product applications, industry standards, and customer pain points.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to travel frequently within Bali and occasionally to other regions in Indonesia.
- Fluency in English; proficiency in Indonesian (Bahasa) is highly advantageous.