job description
Join Henkel, a global leader in consumer and industrial goods, as a Key Account Manager in the vibrant heart of Bali, Indonesia. This is a unique opportunity to drive strategic partnerships with high-value global and regional clients while collaborating with a dynamic international team.
In this role, you will be the primary point of contact for key accounts, ensuring long-term business growth through tailored solutions, market insights, and cross-functional alignment. Your expertise in relationship management and strategic sales will directly impact Henkel’s expansion in the APAC region.
Based in Badung—a hub of innovation and culture—you’ll enjoy a work-life balance that blends professional excellence with Bali’s unparalleled lifestyle. Whether you’re in Canggu, Ubud, or Denpasar, this role offers the flexibility to thrive in a tropical paradise while advancing your career with a Fortune 500 company.
Responsibility
- Strategic Account Management: Develop and maintain strong, long-term relationships with global and regional key accounts to drive revenue growth and customer satisfaction.
- Collaborative Sales Planning: Partner with marketing, supply chain, and global teams to create and execute tailored account strategies.
- Market & Competitive Analysis: Monitor industry trends, competitor activities, and customer needs to identify new business opportunities.
- Contract Negotiation: Lead negotiations for pricing, terms, and service agreements to maximize profitability while ensuring win-win outcomes.
- Performance Tracking: Analyze sales metrics, KPIs, and customer feedback to refine strategies and report insights to stakeholders.
- Cross-Functional Leadership: Act as the liaison between clients and internal teams (e.g., R&D, logistics) to ensure seamless delivery of products and services.
- Innovation & Solution Selling: Introduce Henkel’s latest innovations to clients, positioning them as solutions to their business challenges.
- Forecasting & Pipeline Management: Accurately forecast sales and manage a robust pipeline of opportunities to meet and exceed targets.
Qualifications
- Proven Experience: Minimum 5+ years in key account management, sales, or business development, preferably in FMCG, chemicals, or industrial sectors.
- Global Mindset: Experience working with multinational clients or in a regional role, with a deep understanding of APAC markets.
- Strategic Thinker: Ability to develop and implement high-impact account strategies that align with business objectives.
- Negotiation & Communication: Exceptional interpersonal and negotiation skills, with fluency in English (additional languages are a plus).
- Data-Driven: Strong analytical skills to interpret sales data, market trends, and financial reports.
- CRM Proficiency: Experience with CRM tools (e.g., Salesforce, SAP) to manage client interactions and sales pipelines.
- Bachelor’s Degree: In Business, Marketing, or a related field; MBA or advanced degree is advantageous.
- Adaptability: Willingness to travel occasionally and thrive in a fast-paced, multicultural environment.