job description
Join Fiamma Group as a Key Account Executive and drive strategic growth in the dynamic Mass Merchandise (MM) and Chain Stores channel across Bali’s most vibrant markets. This is a unique opportunity to shape sales strategies, build long-term client relationships, and expand our market presence in one of Southeast Asia’s fastest-growing retail hubs.
As a Key Account Executive, you will be at the forefront of identifying business opportunities, negotiating high-impact deals, and ensuring customer satisfaction while aligning with Fiamma Group’s vision of excellence. Your role will involve close collaboration with cross-functional teams to deliver tailored solutions that meet the evolving needs of our key accounts.
Based in the heart of Bali—whether in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll thrive in a dynamic environment where innovation and results are rewarded. If you’re a driven sales professional with a passion for relationship-building and a track record of success, we want to hear from you.
Responsibility
- Develop and execute strategic account plans to drive revenue growth within the Mass Merchandise and Chain Stores channel.
- Build and maintain strong, long-lasting relationships with key decision-makers in assigned accounts.
- Identify and pursue new business opportunities, including upselling and cross-selling, to maximize account potential.
- Collaborate with internal teams (marketing, logistics, product) to ensure seamless delivery of solutions tailored to client needs.
- Monitor market trends, competitor activities, and customer feedback to refine sales strategies.
- Prepare and present regular performance reports, forecasts, and action plans to senior management.
- Negotiate contracts, pricing, and terms to secure profitable deals while maintaining customer satisfaction.
- Represent Fiamma Group at industry events, trade shows, and client meetings to enhance brand visibility.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field; MBA is a plus.
- Minimum 3-5 years of experience in key account management, B2B sales, or retail channel development, preferably in the FMCG, retail, or consumer goods industry.
- Proven track record of meeting and exceeding sales targets in a competitive market.
- Strong negotiation, communication, and presentation skills with the ability to influence stakeholders at all levels.
- Excellent analytical and problem-solving skills to interpret data and drive data-backed decisions.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Fluency in English; proficiency in Bahasa Indonesia is a significant advantage.
- Self-motivated, results-oriented, and able to work independently in a fast-paced environment.