job description
Are you a driven e-commerce professional looking to accelerate your career in a dynamic, fast-paced environment? We are seeking a Key Account Executive to join our team and take ownership of our online store performance. In this role, you will be responsible for managing key accounts, optimizing product listings, analyzing sales data, and driving revenue growth through strategic initiatives.
As a Key Account Executive, you will play a pivotal role in shaping our brand’s digital presence, ensuring customer satisfaction, and maximizing sales opportunities. If you have a passion for e-commerce, a data-driven mindset, and a knack for building strong client relationships, this is the perfect opportunity for you.
Join us and be part of a forward-thinking company that values innovation, collaboration, and results. Apply today and take the next step in your e-commerce career!
Responsibility
- Manage and grow key e-commerce accounts, ensuring high levels of customer satisfaction and retention.
- Optimize product listings, including SEO-friendly descriptions, high-quality images, and competitive pricing strategies.
- Monitor and analyze key performance indicators (KPIs) such as conversion rates, traffic, and sales to drive data-backed decisions.
- Develop and execute sales strategies to achieve monthly and quarterly revenue targets.
- Collaborate with marketing and logistics teams to ensure seamless order fulfillment and promotional campaigns.
- Identify market trends and competitor activities to stay ahead in the e-commerce landscape.
- Build and maintain strong relationships with suppliers, vendors, and internal stakeholders.
- Prepare regular reports on sales performance, customer feedback, and market insights for management review.
Qualifications
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
- Proven experience in e-commerce, sales, or account management, preferably in a B2C or B2B environment.
- Strong understanding of e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon) and digital marketing tools.
- Excellent analytical skills with the ability to interpret sales data and market trends.
- Outstanding communication and negotiation skills to manage client relationships effectively.
- Proficient in Microsoft Office Suite (Excel, PowerPoint) and CRM software.
- Self-motivated, results-oriented, and able to work independently in a remote or hybrid setting.
- Knowledge of SEO, PPC, and social media marketing is a plus.