job description
Dima Indonesia is seeking a dynamic and results-driven Key Account Associate to join our team in Bali, specializing in the HORECA (Hotels, Restaurants, Cafés) sector for premium wine and spirits. This role offers a unique opportunity to develop and nurture long-term relationships with high-value clients, driving sales growth and brand visibility in one of Indonesia’s most vibrant markets.
As a Key Account Associate, you will act as the primary liaison between Dima Indonesia and our key HORECA partners, ensuring seamless collaboration, exceptional service, and strategic business development. Your expertise in B2B sales, client relationship management, and the beverage industry will be instrumental in expanding our market presence and achieving revenue targets.
Based in the heart of Bali’s hospitality hub—covering Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung—you will work in a fast-paced, multicultural environment where your ability to negotiate, influence, and deliver tailored solutions will set you apart.
Responsibility
- Develop and maintain strong, long-term relationships with key HORECA accounts, including hotels, resorts, restaurants, and bars.
- Identify and pursue new business opportunities within the assigned territory to expand the client portfolio.
- Conduct market research to understand industry trends, competitor activities, and customer needs.
- Collaborate with the sales and marketing teams to create and execute strategic promotions, tastings, and brand activations.
- Negotiate contracts, pricing, and terms to maximize profitability while ensuring client satisfaction.
- Monitor and analyze sales performance, providing regular reports and insights to management.
- Ensure timely order processing, delivery, and after-sales support to maintain high service standards.
- Represent Dima Indonesia at industry events, trade shows, and client meetings to enhance brand visibility.
Qualifications
- Minimum 2-3 years of experience in B2B sales, key account management, or business development, preferably in the HORECA, F&B, or beverage industry.
- Proven track record of meeting and exceeding sales targets in a competitive market.
- Strong negotiation, communication, and interpersonal skills with the ability to build rapport at all levels.
- Deep understanding of wine and spirits, including product knowledge, trends, and consumer preferences.
- Fluency in English (required) and Bahasa Indonesia (preferred).
- Self-motivated, results-oriented, and able to work independently with minimal supervision.
- Willingness to travel frequently across Bali to meet clients and attend industry events.
- Proficiency in Microsoft Office (Excel, PowerPoint) and CRM tools is a plus.