job description
Join Mitra Adiperkasa, one of Indonesia’s leading retail and consumer products companies, as a Senior Sales Assistant (Person In Charge) in the vibrant and fast-growing market of Bali. This role is perfect for a dynamic and customer-focused professional who thrives in a leadership position, overseeing a team of sales assistants while delivering exceptional service to our valued customers.
In this role, you will be the driving force behind our retail operations in key locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. You will ensure smooth day-to-day operations, mentor your team, and maintain the highest standards of customer satisfaction. If you are passionate about retail, have a knack for leadership, and want to grow your career in one of Indonesia’s most exciting retail environments, this opportunity is for you.
Mitra Adiperkasa offers a collaborative work culture, competitive compensation, and opportunities for professional growth. As a Senior Sales Assistant (PIC), you will play a pivotal role in shaping the customer experience and contributing to the success of our retail outlets across Bali.
Apply now and take the next step in your retail career with a company that values your expertise and leadership!
Responsibility
- Lead and supervise a team of sales assistants to ensure efficient and effective store operations.
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive shopping experience.
- Monitor and maintain inventory levels, ensuring product availability and proper stock management.
- Train and mentor sales assistants on product knowledge, sales techniques, and customer service best practices.
- Develop and implement strategies to achieve sales targets and enhance customer satisfaction.
- Ensure compliance with company policies, procedures, and retail standards.
- Handle cash management, including opening and closing registers, reconciling sales, and preparing daily reports.
- Collaborate with store management to plan and execute promotional activities and in-store events.
Qualifications
- Minimum of 3-5 years of experience in retail sales, with at least 1-2 years in a supervisory or leadership role.
- Proven track record of achieving sales targets and delivering excellent customer service.
- Strong leadership and team management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic knowledge of inventory management and retail operations.
- Proficiency in using POS systems and Microsoft Office (Word, Excel).
- High school diploma or equivalent; additional certifications in retail management are a plus.