job description
Join Masterpiece Karaoke Family, Baliâs premier karaoke entertainment destination, as our Karaoke Venue Manager! This is an exciting opportunity to lead a dynamic team in one of our vibrant locations across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. If youâre passionate about hospitality, thrive in fast-paced environments, and love creating unforgettable experiences for guests, we want you on our team!
As the Karaoke Venue Manager, youâll be the driving force behind our daily operations, ensuring seamless service, exceptional customer satisfaction, and a fun, welcoming atmosphere. Youâll lead a talented team, optimize performance, and work closely with our management to achieve sales targets while maintaining the high standards that Masterpiece Karaoke Family is known for. Whether itâs managing bookings, overseeing staff, or enhancing guest experiences, your leadership will play a key role in our success.
Baliâs tourism and entertainment industry is booming, and this role offers the perfect blend of challenge and reward. Youâll have the opportunity to grow professionally while enjoying the vibrant culture and lifestyle that Bali has to offer. If youâre a natural leader with a passion for hospitality and a knack for delivering outstanding service, weâd love to hear from you!
Why Join Us?
- Be part of a growing brand in Baliâs thriving entertainment scene.
- Lead a team in a fun, high-energy environment.
- Competitive salary with performance-based incentives.
- Opportunities for career growth and professional development.
- Work in some of Baliâs most popular tourist destinations.
Responsibility
- Oversee daily operations of the karaoke venue, ensuring smooth and efficient service delivery.
- Lead, train, and motivate a team of staff to provide exceptional customer service and maintain high standards.
- Develop and implement strategies to achieve sales targets and maximize revenue.
- Manage bookings, reservations, and customer inquiries to ensure a seamless guest experience.
- Monitor inventory, order supplies, and ensure the venue is well-stocked and maintained.
- Handle customer feedback and resolve any issues promptly to ensure guest satisfaction.
- Collaborate with management to plan and execute promotional events and marketing initiatives.
- Ensure compliance with company policies, health and safety regulations, and local laws.
Qualifications
- Proven experience in a managerial or supervisory role within the hospitality or entertainment industry.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Experience in sales, marketing, or business development is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Fluency in English; additional languages (Bahasa Indonesia, Mandarin, etc.) are advantageous.
- Knowledge of basic accounting, inventory management, and reporting.
- Flexibility to work evenings, weekends, and holidays as required.