job description
Are you a hands-on IT professional looking to gain valuable experience in corporate infrastructure deployment? PERSOL is seeking a motivated IT Support Specialist to join our high-impact Tech Refresh Project team. This is a 6-month renewable contract opportunity designed for individuals who thrive in fast-paced environments and have a keen eye for hardware and software rollouts.
In this role, you will be the backbone of our desktop migration efforts. You will be responsible for the end-to-end lifecycle of hardware deployment, from initial imaging and data migration to final user handover. This is an excellent opportunity to enhance your technical troubleshooting skills, work with enterprise-grade equipment, and establish yourself within a leading recruitment and staffing consultancy.
If you are technically proficient, customer-oriented, and ready to hit the ground running on a large-scale project, we invite you to apply today.
Responsibility
- Execute hardware deployment projects (Tech Refresh) including laptops, desktops, and peripherals.
- Perform data migration, software installation, and configuration for end-users.
- Conduct initial troubleshooting for hardware and software issues arising during the migration process.
- Asset tagging and updating internal inventory tracking systems with precision.
- Provide technical assistance to staff members during the transition to new hardware.
- Collaborate with the IT infrastructure team to ensure seamless system updates and upgrades.
- Maintain high documentation standards for all deployment activities and incident logs.
Qualifications
- Diploma in Information Technology, Computer Science, or a related technical field.
- At least 1-2 years of experience in IT support, desktop engineering, or hardware deployment.
- Proficiency in Windows OS environments and common office productivity software (MS Office 365).
- Familiarity with SCCM or equivalent imaging and deployment tools.
- Strong understanding of basic networking concepts (IP configuration, VPN, Wi-Fi).
- Exceptional troubleshooting skills and a customer-centric approach to support.
- Ability to work independently with minimal supervision in a project-based setting.