job description
Join 8990 Housing Development Corporation as an IT Support Specialist and play a pivotal role in ensuring seamless technology operations across our dynamic organization. Based in the vibrant heart of Canggu, Bali, this position offers a unique opportunity to blend technical expertise with a collaborative work environment in one of Indonesia’s most innovative hubs.
As an IT Support Specialist, you will be the go-to expert for maintaining, troubleshooting, and optimizing our IT infrastructure. Your work will directly impact productivity, security, and efficiency, enabling our teams to focus on delivering exceptional housing solutions. If you are passionate about technology, problem-solving, and thrive in a fast-paced setting, this role is tailored for you.
We offer competitive compensation, professional growth opportunities, and the chance to work in a culturally rich and inspiring location. Apply today and take the next step in your IT career with a company that values innovation and excellence.
Responsibility
- Provide timely technical support to employees, resolving hardware, software, and network issues.
- Maintain and upgrade IT systems, including servers, workstations, and peripheral devices.
- Monitor system performance and implement preventive maintenance to minimize downtime.
- Configure and manage user accounts, permissions, and access controls in compliance with company policies.
- Assist in the deployment and integration of new IT solutions, ensuring smooth adoption across departments.
- Collaborate with external vendors and service providers for IT-related procurements and support.
- Document IT processes, troubleshooting steps, and system configurations for future reference.
- Conduct regular security audits and implement measures to safeguard company data and systems.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience (2+ years) in IT support, system administration, or a similar role.
- Strong knowledge of Windows/Linux operating systems, networking, and hardware troubleshooting.
- Familiarity with IT security best practices and data protection protocols.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar are a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to adapt to new technologies and industry trends.