job description
Kickstart your IT career with a dynamic IT Support & Business Liaison Internship in Bali! This role offers hands-on experience in IT support, business communication, and project coordination, all while being mentored by industry professionals. You'll gain invaluable skills in troubleshooting, system maintenance, and stakeholder engagement, setting a strong foundation for your future in technology.
As an intern, you'll work in a collaborative environment, assisting with IT infrastructure, resolving technical issues, and bridging the gap between IT and business teams. This is a fantastic opportunity to develop both technical and soft skills in one of the most vibrant locations in Southeast Asia.
If you're passionate about technology, eager to learn, and ready to contribute to real-world projects, this internship is your gateway to a successful IT career. Apply now and take the first step toward becoming a well-rounded IT professional!
Responsibility
- Provide first-level IT support, including troubleshooting hardware, software, and network issues.
- Assist in maintaining and updating IT systems, ensuring smooth operations for business users.
- Act as a liaison between IT and business teams, translating technical requirements into actionable solutions.
- Support the implementation of IT projects, including system upgrades and new software deployments.
- Document IT processes, user guides, and troubleshooting steps for future reference.
- Assist in monitoring IT infrastructure performance and reporting potential issues.
- Participate in team meetings and contribute ideas for improving IT services.
- Provide basic training to end-users on IT tools and best practices.
Qualifications
- Currently pursuing or recently completed a degree in IT, Computer Science, or a related field.
- Basic knowledge of IT systems, networks, and troubleshooting techniques.
- Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.
- Problem-solving mindset and a willingness to learn new technologies.
- Familiarity with operating systems (Windows/macOS/Linux) and office productivity tools.
- Ability to work independently and collaboratively in a fast-paced environment.
- Basic understanding of cybersecurity principles is a plus.
- Fluency in English; knowledge of Indonesian is an advantage.