job description
Join Recruit Now as an IT Sales Support Executive in the vibrant tech hub of Bali! This is a unique opportunity to bridge the gap between cutting-edge IT solutions and client success. You’ll play a pivotal role in supporting our sales team, ensuring seamless customer experiences, and driving revenue growth in the dynamic IT sector.
Based in one of Bali’s most sought-after locations—Canggu, Ubud, Denpasar, or surrounding areas—you’ll collaborate with a diverse, international team while enjoying the island’s work-life balance. Whether you’re a seasoned professional or an ambitious newcomer, this role offers competitive compensation ($2,200–$3,000/month), career development, and the chance to shape the future of IT sales in Southeast Asia.
If you’re passionate about technology, thrive in fast-paced environments, and excel in client-facing roles, we want to hear from you. Apply today and take the next step in your IT sales career!
Responsibility
- Provide pre- and post-sales support to clients, ensuring smooth onboarding and issue resolution for IT solutions.
- Collaborate with the sales team to prepare proposals, presentations, and contracts tailored to client needs.
- Liaise between technical teams and clients to clarify requirements, address concerns, and deliver solutions.
- Maintain CRM systems with accurate client data, sales pipelines, and follow-up activities.
- Conduct product demonstrations and training sessions for clients to showcase IT solutions effectively.
- Monitor market trends and competitor offerings to identify opportunities for upselling or cross-selling.
- Assist in quota achievement by tracking sales metrics, generating reports, and supporting lead generation.
- Ensure customer satisfaction through proactive communication and timely resolution of inquiries.
Qualifications
- Minimum 2 years of experience in sales support, IT solutions, or a related field.
- Strong communication and interpersonal skills to engage with clients and internal teams.
- Familiarity with IT products/services (e.g., software, cloud solutions, cybersecurity) is a plus.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Customer-centric mindset with a problem-solving approach.
- Fluency in English (written and verbal); additional languages are advantageous.
- Bachelor’s degree in Business, IT, or a related field (or equivalent experience).