job description
M-Link System (M) Sdn Bhd is seeking a dynamic IT Project Account Manager to join our growing team in Bali, Indonesia. This is a unique opportunity to bridge the gap between technology and business, driving sales growth while managing client relationships for our cutting-edge IT solutions. As a remote-first company with a global client base, we offer the flexibility to work from anywhere in Bali while contributing to impactful projects.
In this role, you'll be responsible for the full sales cycle of IT projects, from lead generation to contract closure, while ensuring client satisfaction and project profitability. You'll collaborate with cross-functional teams, including developers, engineers, and project managers, to deliver tailored solutions that meet our clients' technological needs. If you're a results-driven professional with a passion for technology and a knack for building strong client relationships, we want to hear from you.
Join us in shaping the future of IT solutions in Southeast Asia and beyond. Enjoy a competitive salary, performance bonuses, and the opportunity to work with a diverse, international team in one of the world's most desirable locations.
Responsibility
- Manage the full sales cycle for IT projects, from lead generation to contract closure, consistently meeting or exceeding quarterly sales targets.
- Develop and maintain strong relationships with key clients, understanding their business needs and proposing tailored IT solutions.
- Collaborate with technical teams to ensure seamless project delivery, acting as the primary point of contact for client communications.
- Prepare and present detailed proposals, quotes, and contracts to clients, ensuring clarity and alignment with business objectives.
- Monitor project profitability, tracking expenses, and ensuring projects are delivered within budget and timeline constraints.
- Identify upsell and cross-sell opportunities within existing client accounts to drive revenue growth.
- Stay updated on industry trends, competitive landscape, and emerging technologies to provide informed recommendations to clients.
- Provide regular reports on sales performance, pipeline status, and market insights to senior management.
Qualifications
- Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
- Minimum of 3-5 years of experience in IT sales, account management, or project management, with a proven track record of meeting sales targets.
- Strong understanding of IT solutions, including software development, cloud services, cybersecurity, or infrastructure projects.
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Proven ability to manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
- Experience working with CRM tools (e.g., Salesforce, HubSpot) and project management software (e.g., Jira, Trello).
- Self-motivated, results-driven, and comfortable working in a fast-paced, remote environment.
- Fluency in English is required; additional languages are a plus.