job description
Join a leading property developer as an IT Operations & Support Executive and play a vital role in driving technological innovation. This position offers a unique opportunity to work in a dynamic environment with cutting-edge technology, competitive benefits, and clear pathways for career advancement. Based in beautiful Bali, you'll support critical IT infrastructure while enjoying a vibrant work culture.
As part of our team, you'll ensure seamless IT operations, troubleshoot technical issues, and contribute to strategic IT initiatives. We value creativity, problem-solving, and a passion for technology. If you're looking for a rewarding career in IT with a forward-thinking company, apply now!
Responsibility
- Monitor and maintain IT infrastructure, including servers, networks, and workstations.
- Provide timely technical support to employees, resolving hardware and software issues.
- Manage IT asset inventory, including procurement, deployment, and retirement of equipment.
- Collaborate with cross-functional teams to implement IT solutions that enhance productivity.
- Ensure data security and compliance with company policies and industry standards.
- Assist in the deployment and maintenance of enterprise software applications.
- Document IT processes, troubleshooting steps, and system configurations.
- Participate in IT projects, including system upgrades and migrations.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support, operations, or a similar role.
- Strong knowledge of Windows/Linux systems, networking, and hardware troubleshooting.
- Familiarity with IT service management tools and helpdesk software.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both written and verbal, in English.
- Certifications such as CompTIA A+, Network+, or ITIL are a plus.
- Ability to work independently and as part of a team in a fast-paced environment.