job description
Join HMI OneCare Pte Ltd, a forward-thinking healthcare provider dedicated to caring for communities and growing our people. As an IT & Facilities Executive in our Bali operations, you’ll play a pivotal role in ensuring seamless technological and operational infrastructure to support our mission of delivering exceptional patient care.
Based in the vibrant heart of Canggu, Bali, this role offers a unique opportunity to blend your technical expertise with facility management in a dynamic, patient-centered environment. You’ll work alongside a passionate team to maintain, optimize, and innovate our IT systems and physical spaces, ensuring they meet the highest standards of efficiency, security, and comfort.
At HMI OneCare, we believe in empowering our employees with the tools and support they need to thrive. If you’re a detail-oriented professional with a passion for healthcare technology and facility excellence, we’d love to hear from you.
Responsibility
- Oversee the maintenance, troubleshooting, and optimization of IT systems, including hardware, software, and network infrastructure to ensure uninterrupted clinical operations.
- Manage and coordinate facility-related services, including office spaces, medical equipment, and utility systems, to create a safe and efficient working environment.
- Implement and enforce IT security protocols, data protection measures, and compliance with healthcare regulations (e.g., HIPAA, local standards).
- Collaborate with cross-functional teams to assess technological needs and deploy solutions that enhance patient care and operational efficiency.
- Monitor and maintain inventory of IT assets, medical devices, and facility supplies, ensuring timely procurement and cost-effective resource allocation.
- Develop and execute preventive maintenance schedules for IT and facility systems to minimize downtime and extend asset lifespan.
- Provide technical support and training to staff on IT tools, EHR systems, and facility-related procedures.
- Lead or assist in IT and facility-related projects, such as system upgrades, office relocations, or new clinic setups.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Facility Management, or a related field. Relevant certifications (e.g., CompTIA, ITIL, PMP) are a plus.
- Minimum 3 years of experience in IT support, system administration, or facility management, preferably in a healthcare or clinical setting.
- Strong technical skills in network administration, hardware/software troubleshooting, and cybersecurity best practices.
- Experience with EHR/EMR systems, medical equipment, and facility maintenance protocols.
- Excellent problem-solving abilities and a proactive approach to identifying and resolving IT and facility-related issues.
- Proficiency in English (written and verbal) with strong communication and interpersonal skills to liaise with stakeholders at all levels.
- Familiarity with healthcare compliance standards (e.g., data privacy, HIPAA) and local regulations in Indonesia.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, patient-focused environment.