job description
Join Swee Seng Credit Pte Ltd as an Insurance Officer and play a pivotal role in delivering exceptional insurance services to our valued clients. This position offers a competitive base salary plus attractive incentives, providing you with the opportunity to grow both professionally and financially. Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will be at the heart of a dynamic team dedicated to excellence in customer service and operational efficiency.
In this role, you will handle motor insurance policies, provide accurate quotations, and ensure seamless policy issuance through insurers' online portals. Your expertise will contribute to our mission of providing reliable and efficient insurance solutions, enhancing customer satisfaction and trust in our services.
If you are a detail-oriented professional with a passion for the insurance industry and a commitment to delivering high-quality service, we invite you to apply and become a part of our growing team.
Responsibility
- Handle motor insurance policies and provide accurate quotations to customers via insurers' online portals.
- Ensure timely and accurate policy issuance and documentation.
- Assist customers with inquiries and provide exceptional service to enhance their experience.
- Maintain up-to-date knowledge of insurance products, policies, and industry regulations.
- Collaborate with team members to streamline processes and improve operational efficiency.
- Process insurance claims and follow up with insurers to ensure prompt resolution.
- Maintain accurate records and documentation in compliance with company policies and regulatory requirements.
- Participate in training and development programs to enhance skills and knowledge in the insurance field.
Qualifications
- Diploma or degree in Business Administration, Finance, or a related field.
- Proven experience in the insurance industry, particularly in motor insurance.
- Strong understanding of insurance policies, procedures, and regulations.
- Excellent communication and interpersonal skills to interact effectively with customers and team members.
- Proficiency in using insurers' online portals and other relevant software.
- Detail-oriented with strong organizational and time-management skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-focused mindset with a commitment to delivering high-quality service.