job description
Join Concentrix as an Inside Sales Specialist (Mandarin Speaker) in the vibrant heart of Bali! This is a unique opportunity to leverage your telesales expertise and Mandarin language skills to drive revenue growth, build client relationships, and contribute to a dynamic, international sales team.
In this role, you will engage with high-value prospects, deliver compelling sales pitches, and close deals over the phone—all while enjoying the work-life balance that Bali’s tropical setting offers. Whether you’re a seasoned sales professional or an ambitious individual with a passion for customer engagement, this position provides the training, tools, and career growth opportunities to excel in the B2B or B2C sales landscape.
Concentrix is a global leader in customer experience (CX) and technology solutions, empowering brands to connect with their audiences through innovative, data-driven strategies. As part of our team, you’ll collaborate with industry experts, access cutting-edge sales platforms, and play a key role in expanding our market presence in Asia-Pacific.
Responsibility
- Conduct outbound calls to prospective clients in Mandarin, identifying needs and presenting tailored solutions.
- Achieve and exceed monthly/quarterly sales targets through effective pipeline management and follow-ups.
- Build and maintain long-term relationships with clients, ensuring high satisfaction and repeat business.
- Collaborate with cross-functional teams (marketing, account management) to align sales strategies with campaign goals.
- Document all interactions in CRM systems (e.g., Salesforce) with accuracy and attention to detail.
- Stay updated on product knowledge, industry trends, and competitive landscapes to deliver informed sales pitches.
- Handle objections professionally and negotiate terms to secure profitable deals.
- Participate in training sessions to refine sales techniques and adapt to evolving market demands.
Qualifications
- Fluent in Mandarin (written and spoken) with strong English communication skills.
- Proven experience in telesales, inside sales, or customer service (1+ years preferred).
- Excellent persuasion, negotiation, and closing skills with a results-driven mindset.
- Ability to work in a fast-paced, target-oriented environment with minimal supervision.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Strong time management and organizational skills to handle high call volumes efficiently.
- Customer-focused attitude with a passion for delivering exceptional service.
- Bachelor’s degree in Business, Marketing, or related field is a plus.