job description
Kickstart your career in 2026 with TDCX, a global leader in customer experience and business process outsourcing! We’re hiring a dynamic Inside Sales Specialist to join our high-performing team in Bali, supporting our cutting-edge e-payment gateway solutions.
In this role, you’ll drive revenue growth by identifying and converting leads into loyal clients, leveraging your consultative sales skills to promote secure, scalable payment solutions. As part of our night shift team, you’ll collaborate with international clients, ensuring seamless onboarding and exceptional service delivery. This is a contract position with opportunities for extension based on performance.
Why join TDCX? Enjoy a competitive salary, a vibrant work culture, and the chance to work with industry-leading fintech partners. Bali’s thriving digital economy makes it the perfect hub for this role—whether you’re based in Canggu, Ubud, or Denpasar.
Apply now to be part of a team that’s redefining customer engagement in the e-payment space!
Responsibility
- Proactively identify and engage potential clients via outbound calls, emails, and digital channels to promote e-payment gateway solutions.
- Conduct product demonstrations and tailored presentations to showcase the benefits of our payment processing platforms.
- Build and maintain strong relationships with clients, understanding their business needs to recommend optimal solutions.
- Collaborate with cross-functional teams (marketing, technical support) to ensure smooth client onboarding and retention.
- Meet and exceed monthly/quarterly sales targets by tracking KPIs and adjusting strategies as needed.
- Stay updated on industry trends, competitor offerings, and emerging technologies in fintech and digital payments.
- Document all sales activities, client interactions, and pipeline progress in CRM systems (e.g., Salesforce).
- Provide post-sales support to resolve client inquiries and ensure high satisfaction rates.
Qualifications
- Minimum 2 years of experience in inside sales, telesales, or business development, preferably in fintech, SaaS, or payment solutions.
- Proven track record of meeting or exceeding sales quotas in a target-driven environment.
- Excellent English communication skills (written and verbal) with a persuasive and consultative approach.
- Strong understanding of e-payment ecosystems, including gateways, APIs, and compliance standards (PCI DSS).
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to work night shifts (aligning with global client time zones) with high energy and focus.
- Self-motivated, resilient, and able to thrive in a fast-paced, remote or hybrid work setting.
- Bachelor’s degree in Business, Marketing, Finance, or a related field is a plus.