job description
Join Patta Fastener Indonesia as an Inside Sales Representative and become part of a dynamic, growth-driven team committed to delivering exceptional results in the fasteners and industrial supplies sector. Based in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you will play a pivotal role in expanding our market presence, building strong client relationships, and driving revenue growth.
This is a unique opportunity to contribute to a company that values innovation, customer satisfaction, and professional development. Whether you're engaging with existing clients or identifying new business opportunities, your efforts will directly impact the success of our organization. Enjoy a collaborative work environment, competitive compensation, and the chance to grow your career in a thriving industry.
Responsibility
- Develop and maintain strong relationships with existing clients to ensure repeat business and customer satisfaction.
- Identify and pursue new sales opportunities through outbound calls, emails, and digital outreach.
- Collaborate with the sales and marketing teams to create targeted strategies for client acquisition and retention.
- Provide accurate and timely product information, pricing, and quotations to potential and existing customers.
- Track sales performance, prepare reports, and analyze data to identify trends and areas for improvement.
- Respond to customer inquiries and resolve issues promptly to enhance client trust and loyalty.
- Stay updated on industry trends, competitor activities, and product innovations to position Patta Fastener as a market leader.
- Participate in trade shows, webinars, and networking events to expand the company’s professional network.
Qualifications
- Minimum of 2 years of experience in inside sales, customer service, or a related field, preferably in the industrial supplies or manufacturing sector.
- Proven track record of meeting or exceeding sales targets and KPIs.
- Excellent communication and negotiation skills in both English and Bahasa Indonesia.
- Strong organizational and time-management abilities, with a keen eye for detail.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Self-motivated, results-driven, and able to work independently as well as part of a team.
- Familiarity with fastener products, industrial hardware, or B2B sales is a plus.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.