job description
Indium Corporation of America, a global leader in specialty chemicals and alloys for the electronics industry, is seeking a dynamic Inside Sales Coordinator to join our team in Bali, Indonesia. This role is pivotal in driving sales growth, managing customer relationships, and ensuring seamless coordination between our global clients and internal teams.
As part of our mission to deliver innovative solutions to the electronics manufacturing sector, you will play a key role in supporting our sales operations, processing orders, and providing exceptional customer service. This is an exciting opportunity to contribute to a company that powers the technology of tomorrowâfrom semiconductors to advanced electronics.
Based in the vibrant and strategic location of Bali, youâll enjoy a unique blend of professional growth and work-life balance in one of the worldâs most sought-after destinations.
Responsibility
- Manage and process customer orders, ensuring accuracy and timely delivery.
- Coordinate with the sales team to develop and maintain strong client relationships.
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations.
- Assist in preparing sales reports, forecasts, and performance metrics.
- Collaborate with logistics and supply chain teams to ensure smooth order fulfillment.
- Maintain up-to-date knowledge of product specifications, pricing, and inventory levels.
- Support marketing initiatives by assisting in campaigns, promotions, and customer outreach.
- Utilize CRM systems to track sales activities, customer interactions, and follow-ups.
Qualifications
- Bachelorâs degree in Business, Sales, Marketing, or a related field.
- Minimum 2 years of experience in inside sales, customer service, or a similar role.
- Strong communication and interpersonal skills, with fluency in English (additional languages a plus).
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Excellent organizational skills with the ability to multitask and prioritize effectively.
- Customer-focused mindset with a problem-solving approach.
- Familiarity with the electronics or chemical industry is a strong advantage.
- Ability to work independently and collaboratively in a fast-paced environment.