job description
Join Prime Instrumentation Solution Inc as an Inside Sales Associate and play a pivotal role in driving our sales growth in the dynamic Bali market. This position is perfect for a motivated professional who thrives in a fast-paced environment, excels in client interactions, and is passionate about delivering exceptional sales support.
As part of our team, you will be the first point of contact for potential clients, handling inquiries with professionalism, preparing accurate quotations, and processing orders efficiently. Your ability to build and maintain strong client relationships will be key to expanding our customer base and achieving sales targets. This role offers a unique opportunity to contribute to our company’s success while developing your career in sales within a supportive and innovative work environment.
Based in the vibrant and culturally rich region of Bali, you’ll enjoy a work-life balance that’s hard to match, with the chance to engage with a diverse clientele in one of Southeast Asia’s most sought-after business hubs.
Responsibility
- Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
- Prepare and send accurate quotations tailored to client needs, ensuring competitive pricing and clear terms.
- Process customer orders efficiently, coordinating with internal teams to ensure timely delivery and client satisfaction.
- Build and maintain strong relationships with existing and potential clients to foster long-term business partnerships.
- Collaborate with the sales and marketing teams to identify opportunities for upselling and cross-selling products.
- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.
- Stay updated on product knowledge and industry trends to provide informed recommendations to clients.
- Assist in resolving customer complaints or issues, ensuring a positive resolution and client retention.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent work experience).
- Proven experience in sales support, customer service, or a similar role, preferably in the instrumentation or technical sales industry.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organizational and time-management abilities, with the capacity to handle multiple tasks efficiently.
- Proficiency in Microsoft Office Suite (Excel, Word) and CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluency in English; additional language skills (e.g., Indonesian) are a plus.
- Self-motivated with a results-driven mindset and a passion for sales.