job description
Join Synchroweb Technology as an Inside Sales Administrator in the vibrant heart of Bali! This is your opportunity to play a pivotal role in driving sales efficiency while enjoying the island’s dynamic work-life balance. In this position, you’ll be the backbone of our sales operations, ensuring seamless coordination between teams, clients, and orders.
Your expertise in sales support and administrative tasks will directly contribute to our growth, helping us maintain strong customer relationships and streamlined processes. Whether you're managing documentation, tracking orders, or assisting with client inquiries, your attention to detail and proactive approach will make a tangible impact.
Based in Canggu, you’ll work in a collaborative environment that values innovation, efficiency, and teamwork. If you’re a detail-oriented professional with a passion for sales and administration, we’d love to hear from you!
Responsibility
- Provide comprehensive sales support to the sales team, including order processing, client follow-ups, and CRM updates.
- Manage and organize sales documentation, ensuring accuracy and compliance with company policies.
- Coordinate with internal departments (e.g., logistics, finance) to streamline order fulfillment and resolve discrepancies.
- Assist in preparing sales reports, quotes, and proposals for clients and management.
- Handle customer inquiries via email, phone, or chat, providing timely and professional responses.
- Maintain and update sales databases and tracking systems to ensure real-time data accuracy.
- Support the sales team in meeting targets by identifying opportunities for process improvements.
- Assist in administrative tasks, such as scheduling meetings, preparing presentations, and managing sales collateral.
Qualifications
- Minimum 1-2 years of experience in sales administration, customer service, or a related field.
- Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office (Excel, Word) and familiarity with CRM software (e.g., Salesforce, HubSpot).
- Excellent written and verbal communication skills in English.
- Detail-oriented with a high degree of accuracy in data entry and documentation.
- Ability to work independently and collaboratively in a fast-paced environment.
- Basic understanding of sales processes and terminology is a plus.
- Prior experience in tech, IT, or SaaS industries is advantageous but not required.