job description
Join Winston Engineering Corporation, a leading name in engineering solutions, as our Indoor Sales Support Coordinator (Water Division) in the vibrant and growing region of Bali! This is an exciting opportunity to play a pivotal role in our sales operations, ensuring seamless coordination, exceptional customer service, and efficient administrative support to drive business growth in the water division.
As the backbone of our sales team, you will be responsible for managing administrative tasks, preparing quotations, processing orders, and handling customer inquiries with professionalism and efficiency. Your ability to multitask, attention to detail, and commitment to delivering outstanding service will directly contribute to our success in the water engineering sector.
Bali offers a unique blend of professional opportunities and a high quality of life, making it an ideal location for those looking to advance their career while enjoying a tropical lifestyle. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, this role provides the flexibility to work in a dynamic environment while being part of a global engineering leader.
If you are a proactive, organized, and customer-focused professional with a passion for sales support and administrative excellence, we want to hear from you! Apply now and take the next step in your career with Winston Engineering Corporation.
Responsibility
- Provide comprehensive administrative support to the sales team, including managing documentation, preparing reports, and coordinating internal communications.
- Assist in the preparation and processing of quotations, proposals, and sales orders to ensure accuracy and timely delivery.
- Handle customer inquiries via phone, email, and in-person, providing prompt and professional responses to enhance customer satisfaction.
- Maintain and update customer records, sales databases, and CRM systems to ensure data integrity and accessibility.
- Coordinate with internal departments (e.g., logistics, finance, and technical teams) to facilitate smooth order fulfillment and delivery.
- Monitor sales performance metrics and generate regular reports for the sales team and management.
- Assist in organizing sales meetings, presentations, and events to support business development initiatives.
- Ensure compliance with company policies, procedures, and industry regulations in all sales support activities.
Qualifications
- Diploma or bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 2 years of experience in sales support, administrative roles, or customer service, preferably in the engineering or water industry.
- Strong organizational and multitasking skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent communication skills in English (written and verbal); proficiency in Bahasa Indonesia is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software (e.g., Salesforce, HubSpot).
- Detail-oriented with a commitment to accuracy and quality in all tasks.
- Ability to work independently and collaboratively in a team-oriented environment.
- Customer-focused mindset with a passion for delivering exceptional service.