job description
Kickstart your career in Information & Communication Technology (ICT) with a dynamic ICT Support Internship at AM Group Kitchen Equipment and Supplies Inc.! This is a unique opportunity for students or fresh graduates to gain hands-on experience in a professional IT environment while working remotely from the vibrant locations of Bali (Canggu, Ubud, Denpasar, and more).
As an ICT Support Intern, you will collaborate with our IT team to ensure seamless technical operations, troubleshoot hardware/software issues, and contribute to IT infrastructure projects. This role is perfect for those eager to apply classroom knowledge in real-world scenarios, develop problem-solving skills, and build a strong foundation in IT support.
Program Start Date: August 2026
Requirement: Must have your own laptop.
Join us and turn your passion for technology into a rewarding career path!
Responsibility
- Provide first-level technical support for hardware, software, and network-related issues.
- Assist in setting up, configuring, and maintaining IT equipment and systems.
- Troubleshoot and resolve basic technical problems reported by end-users.
- Support the IT team in deploying and updating software applications.
- Monitor system performance and report anomalies to senior staff.
- Assist in maintaining inventory records of IT assets and supplies.
- Participate in IT projects, including system upgrades and cybersecurity initiatives.
- Document technical issues and solutions for future reference.
Qualifications
- Currently enrolled in or recently graduated from an IT, Computer Science, or related program.
- Basic knowledge of computer hardware, software, and networking principles.
- Familiarity with Windows/macOS environments and Microsoft Office Suite.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
- Ability to work independently with minimal supervision.
- Ownership of a reliable laptop for remote work.
- Eagerness to learn and adapt in a fast-paced IT environment.