job description
Join Ascott International Management in Bali and embark on a dynamic career in Human Resources within the luxury hospitality sector. This is a unique opportunity to gain comprehensive exposure across all HR functionsâfrom talent acquisition and employee relations to performance management and complianceâin a fast-paced, multicultural environment.
As a Human Resources Officer, you will play a pivotal role in shaping the employee experience, ensuring operational excellence, and driving strategic HR initiatives that align with our global standards. Based in one of Baliâs most vibrant locations (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), youâll collaborate with a diverse team while contributing to the success of a world-renowned hospitality brand.
If youâre passionate about people development, thrive in a high-energy setting, and seek a role with growth potential, this position offers the perfect platform to advance your HR career in an international context.
Responsibility
- Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding top talent for hospitality roles.
- Administer employee relations, addressing concerns, resolving conflicts, and fostering a positive workplace culture.
- Oversee payroll processing and benefits administration, ensuring accuracy and compliance with local labor laws.
- Develop and implement HR policies and procedures tailored to the hospitality industry, aligning with company and legal standards.
- Coordinate training and development programs to enhance employee skills and career progression.
- Conduct performance management cycles, including appraisals, feedback sessions, and goal-setting.
- Maintain HR records and databases, ensuring confidentiality and data integrity.
- Support workforce planning and organizational restructuring initiatives as needed.
Qualifications
- Bachelorâs degree in Human Resources, Business Administration, Psychology, or a related field.
- Minimum 2â3 years of HR experience, preferably in the hospitality, service, or multinational industry.
- Strong knowledge of Indonesian labor laws and employment regulations.
- Proven expertise in recruitment, employee relations, and HR operations.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Proficiency in HRIS (Human Resources Information Systems) and Microsoft Office Suite.
- Ability to work independently in a fast-paced environment while managing multiple priorities.
- Passion for service excellence and a customer-centric approach to HR.