job description
Join SM Supermalls as a Human Resources Manager and play a pivotal role in shaping a high-performance workplace culture in the heart of Bali. This is a unique opportunity to lead strategic HR initiatives that drive organizational success through talent acquisition, employee development, workforce planning, and advisory support.
As the HR backbone of our dynamic team, you will ensure alignment between business objectives and human capital strategies, fostering a productive, engaged, and compliant work environment. Your expertise will be instrumental in enhancing employee satisfaction, resolving complex HR challenges, and implementing best practices that elevate our operational excellence.
Based in Denpasar, Bali, this role offers the chance to work in a vibrant, multicultural setting while contributing to the growth of one of Southeast Asia’s most respected retail and property development brands.
Responsibility
- Talent Acquisition & Onboarding: Develop and execute end-to-end recruitment strategies to attract top-tier talent, ensuring a seamless onboarding experience.
- Employee Relations: Act as a trusted advisor to management and staff, addressing workplace concerns, mediating conflicts, and promoting a positive organizational culture.
- Performance Management: Design and implement performance appraisal systems, coaching managers on feedback delivery and career development planning.
- Workforce Planning: Analyze staffing needs, forecast hiring demands, and align HR strategies with business growth objectives.
- Policy Development: Create, update, and enforce HR policies and procedures in compliance with local labor laws and company standards.
- Training & Development: Identify skill gaps and coordinate L&D programs to upskill employees and enhance retention.
- HR Metrics & Reporting: Track KPIs (e.g., turnover rates, engagement scores) and present data-driven insights to senior leadership.
- Compensation & Benefits: Oversee salary benchmarking, benefits administration, and incentive programs to ensure competitive and equitable rewards.
Qualifications
- Bachelor’s Degree: In Human Resources, Psychology, Business Administration, or a related field. Master’s degree or HR certifications (e.g., SHRM, PHR) are a plus.
- Proven Experience: Minimum of 5 years in HR management, with at least 2 years in a leadership role, preferably in retail, hospitality, or large-scale organizations.
- Labor Law Knowledge: Deep understanding of Indonesian labor regulations and employment practices.
- Stakeholder Management: Exceptional interpersonal skills to build trust with employees, managers, and executives.
- Analytical Skills: Ability to interpret HR data and translate insights into actionable strategies.
- Tech-Savvy: Proficiency in HRIS (e.g., BambooHR, Workday) and Microsoft Office Suite.
- Language Proficiency: Fluent in English (written and verbal); knowledge of Bahasa Indonesia is advantageous.
- Cultural Agility: Experience working in diverse, multicultural environments with a global mindset.