job description
Join SM Supermalls as a Human Resources Manager and take the lead in shaping a thriving workplace culture in one of Southeast Asia’s most dynamic retail environments. Based in the vibrant region of Badung, Bali, you will drive strategic HR initiatives that enhance employee engagement, streamline recruitment processes, and implement cutting-edge compensation and benefits programs.
This role is perfect for a visionary HR professional who thrives in fast-paced settings and is passionate about fostering meaningful connections between employees and the organization. You’ll collaborate with cross-functional teams to align HR strategies with business goals, ensuring a motivated, high-performing workforce. With Bali’s booming tourism and retail sectors, this is your chance to make a tangible impact while enjoying the island’s unparalleled work-life balance.
At SM Supermalls, we believe in empowering our people to innovate and excel. If you’re ready to elevate your HR career in a role that blends strategic thinking with hands-on execution, we’d love to hear from you.
Responsibility
- Talent Acquisition & Onboarding: Develop and execute end-to-end recruitment strategies to attract top-tier talent, ensuring a seamless onboarding experience.
- Employee Relations: Foster a positive workplace culture by addressing employee concerns, resolving conflicts, and promoting open communication.
- Compensation & Benefits: Design and manage competitive compensation packages, benefits programs, and performance-based incentives.
- HR Policy Development: Create, update, and enforce HR policies in compliance with local labor laws and company standards.
- Training & Development: Identify skill gaps and implement training programs to enhance employee performance and career growth.
- Workforce Planning: Analyze staffing needs and collaborate with department heads to optimize workforce allocation.
- Performance Management: Oversee performance appraisal systems, providing feedback and coaching to managers and employees.
- HR Metrics & Reporting: Track and analyze HR KPIs (e.g., turnover rates, hiring efficiency) to drive data-informed decisions.
Qualifications
- Bachelor’s Degree: In Human Resources, Psychology, Business Administration, or a related field. Master’s degree is a plus.
- Proven Experience: Minimum of 5 years in HR management, preferably in retail, hospitality, or large-scale organizations.
- Leadership Skills: Demonstrated ability to lead HR teams and influence stakeholders at all levels.
- Labor Law Knowledge: In-depth understanding of Indonesian labor regulations and best practices in HR compliance.
- Communication Excellence: Fluent in English (written and verbal) with exceptional interpersonal and negotiation skills.
- Tech-Savvy: Proficiency in HRIS (e.g., SAP, BambooHR) and Microsoft Office Suite. Experience with ATS is a advantage.
- Problem-Solving: Strong analytical and conflict-resolution skills to address complex HR challenges.
- Cultural Adaptability: Ability to thrive in a diverse, multicultural environment and promote inclusivity.