job description
Are you a motivated individual looking to gain hands-on experience in Human Resources and Customer Service? STARTEK is offering an exciting internship opportunity in the vibrant locations of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This role is perfect for those who are eager to learn and contribute to a dynamic team environment.
As a Human Resources & Customer Service Intern, you will have the chance to work closely with our HR and Customer Service teams, gaining valuable insights and practical experience in various aspects of these functions. This internship is designed to provide you with a comprehensive understanding of HR processes and customer service operations, setting a strong foundation for your future career.
Join us at STARTEK and take the first step towards a rewarding career in Human Resources and Customer Service. Apply now and be part of our team in beautiful Bali!
Responsibility
- Assist in the recruitment process, including posting job advertisements, screening resumes, and scheduling interviews.
- Support the onboarding process for new employees, ensuring a smooth transition into the company.
- Maintain and update employee records, ensuring accuracy and confidentiality.
- Handle customer inquiries and provide timely and professional responses.
- Assist in organizing and coordinating HR events and activities.
- Conduct research and prepare reports on HR and customer service trends.
- Collaborate with team members to improve HR and customer service processes.
- Perform administrative tasks and provide general support to the HR and Customer Service departments.
Qualifications
- Currently pursuing a degree in Human Resources, Business Administration, or a related field.
- Strong communication and interpersonal skills.
- Ability to work well in a team environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Detail-oriented with strong organizational skills.
- Ability to handle sensitive information with confidentiality.
- Previous experience in HR or customer service is a plus.
- Familiarity with HR software and tools is an advantage.