job description
Join Business Trends Philippines as an HR Support Specialist and play a pivotal role in shaping our talent acquisition and employee support functions. Based in the vibrant heart of Canggu, Bali, this contract position offers a unique opportunity to work in a dynamic, international environment while contributing to a growing organization.
As the primary point of contact for staff and candidates, you will handle a variety of administrative and recruitment coordination tasks, ensuring smooth HR operations and an exceptional employee experience. This role is ideal for HR professionals who thrive in fast-paced settings and are passionate about connecting talent with opportunity.
Why Bali? Enjoy a perfect work-life balance in one of the world’s most sought-after destinations, with a supportive team and the chance to make a real impact in a global business context.
Responsibility
- Serve as the first point of contact for employee HR-related inquiries via phone, email, and in-person interactions.
- Coordinate end-to-end recruitment processes, including job postings, candidate screening, interview scheduling, and onboarding logistics.
- Maintain accurate HR records, employee databases, and compliance documentation in accordance with local labor laws.
- Assist in organizing and facilitating new hire orientations, training sessions, and employee engagement initiatives.
- Process HR-related paperwork, including contracts, leave requests, and benefits enrollment, with meticulous attention to detail.
- Collaborate with hiring managers to identify staffing needs and develop effective sourcing strategies.
- Provide administrative support for performance management processes, including feedback collection and documentation.
- Monitor and respond to inquiries on the HR helpline, ensuring timely and professional resolution of employee concerns.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- Minimum of 2 years of experience in HR support, recruitment coordination, or a similar administrative role.
- Strong interpersonal and communication skills, with fluency in English (both written and verbal).
- Proficiency in HRIS software, Microsoft Office Suite, and applicant tracking systems (ATS).
- Knowledge of Indonesian labor laws and HR best practices is a plus.
- Exceptional organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
- High level of discretion and confidentiality when handling sensitive employee information.
- Customer-service oriented mindset with a passion for creating positive employee experiences.