job description
Are you a seasoned HR professional with a passion for cultivating organizational excellence? Citadel Services and Solutions is currently seeking a dynamic and highly organized HR Supervisor to join our team in Metro Manila. In this pivotal role, you will be the backbone of our human resources operations, ensuring that our workplace culture thrives and that we remain in full compliance with labor regulations.
As an HR Supervisor, you will be responsible for streamlining our internal processes, managing employee relations, and providing strategic support to both leadership and staff. We are looking for a proactive problem-solver who can handle sensitive matters with discretion while fostering an environment of inclusivity, productivity, and professional growth. If you are an effective communicator who thrives in a fast-paced environment and possesses a strong grasp of Philippine labor laws, we invite you to help us shape the future of our workforce.
Responsibility
- Supervise day-to-day HR operations, including payroll administration, attendance monitoring, and benefit processing.
- Lead employee relations initiatives to resolve conflicts, foster engagement, and improve retention rates.
- Oversee end-to-end recruitment efforts, from sourcing top talent to conducting final interviews and onboarding.
- Ensure 100% compliance with DOLE regulations, labor laws, and internal company policies.
- Conduct performance management cycles and provide guidance to managers on staff evaluations and development plans.
- Maintain accurate and confidential employee records, utilizing HRIS for data integrity and reporting.
- Develop and implement workplace wellness programs and initiatives that align with organizational objectives.
Qualifications
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
- Minimum of 3-5 years of experience in an HR supervisory or senior generalist role.
- Comprehensive knowledge of Philippine labor laws, social security (SSS/PHIC/HDMF), and statutory benefits.
- Strong interpersonal and conflict resolution skills with the ability to influence stakeholders at all levels.
- High proficiency in HRIS software and MS Office Suite (specifically Excel for data reporting).
- Exceptional organizational and multitasking abilities with a keen eye for detail.
- Proven ability to manage sensitive employee matters with absolute confidentiality and professional ethics.